Support Center

Your tuition covers more than just course instruction. It includes access to a variety of learning resources and support services designed to help you succeed throughout your program from start to completion.
Tuition includes (where applicable):

• eBooks and Textbooks (if required)
• Interactive learning activities
• Online presentations
• Assessments and knowledge checks
• Learner Support for assistance
• Access to Ready to Work (RTW) Job and Externship Placement services

We offer multiple payment options to make enrolling in your program convenient. You can pay in full using a credit card, including Visa, Mastercard, or American Express, or through PayPal. We also offer flexible financing options through FACTS Management, which includes no-interest payment plans with easy monthly payments available over 3-, 6-, or 10-months.

Yes. Our eLearning programs can be accessed using a desktop computer, laptop, tablet, or most mobile devices. For more information about device requirements and the best ways to access your course, please see “What’s the best way to access my eLearning Course?” below.

If you do not currently have access to a device that meets the program requirements, please contact us to discuss a temporary loaner laptop to help you complete your coursework. Loaner devices must be returned upon completion of the program or when access is no longer needed.

Our eLearning programs are delivered through our online Learning Management System (LMS). After purchasing a program, you'll receive a Welcome Email from the Learner Support Team with instructions on how to access your program, including your login credentials. If you do not see the email in your inbox, please check your junk/spam folder. If you still need assistance, please contact Learner Support at support@edu2.com.

For PC/Windows users, we recommend using the Google Chrome Browser. The courses are not optimized for either Internet Explorer or Microsoft Edge. If you don’t have Google Chrome on your device, you can download it HERE.

For Apple / Mac / iOS users, we also recommend using Google Chrome, however, the Safari Browser that comes pre-installed on your device can also be used. In order to properly view the course in Safari, you will have to adjust your Privacy Settings in Safari to allow all cookies.

We are here to help! Our Learner Support Center provides answers to common questions, troubleshooting tips, and resources to help you successfully navigate your online learning experience. If you need additional assistance, you can submit a support ticket through the Learner Support Center or contact Learner Support at support@edu2.com. Our support team is available 7 days a week (Monday – Sunday), 8:00am – 8:00pm EST.

Yes! Your program, at no additional cost to you, includes a job and/or externship placement opportunity. Whether you are looking to begin a new career or advance, the Ready to Work (RTW) Job and Externship Placement process assists you in pursuing employment or externship opportunities with local employers.

Ready to Work (RTW) provides comprehensive career support services, including resume building, employer outreach, and individualized placement guidance. Our goal is to ensure you have the tools, resources, and support needed to successfully secure employment or externship placement in your new field. Once you have successfully completed your course, and paid your tuition in full, you may choose to begin the placement process.

Your course is designed to help you prepare for a National Certification exam in your field. Students should carefully evaluate certification requirements, eligibility criteria, and exam registration details determined by the certifying body.

If you are planning to sit for a National Certification exam and need guidance or support, our Learner Support team is available to assist you and help direct you to the appropriate resources.

Congratulations on completing your program! After you have finished your coursework, you’ll contact Learner Support to confirm your program completion. Once completion has been verified, you will receive information about next steps, including requesting your Certificate of Completion, National Certification resources, and Ready to Work (RTW) Job and Externship opportunities.